The Leadership Challenge®


At Fine Points, we offer a complete portfolio of solutions rooted in The Leadership Challenge® (TLC), an evidence-based methodology for developing current and future leaders in organizations.  We are a Leadership Challenge® Global Training Partner, supporting customers through the end-to-end TLC experience, from Leadership Practices Inventory® (LPI) assessment administration to TLC Workshops and ongoing coaching.  

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Invest in what works

Proven through 30 years of research and 3 million participants, The Leadership Challenge® model is a highly effective, relevant leadership development program that has been proven to drive measurable business results in employee retention, executive and talent pipelines, and contributions of a globally diverse talent pool.  Get started with:

  • Best-selling book, The Leadership Challenge, by James M. Kouzes and Barry Z. Posner published in 20 languages with over three million copies sold.
  • Five Practices of Exemplary Leadership® is a model of what leaders do when they are at their personal best.
  • Leadership Practices Inventory® (LPI) is a 360-degree assessment tool, based on the Five Practices, that measures the  frequency of individual’s , group’s, and organization’s leadership behaviors..
  • Coaching and learning experiences include immensely practical workshops and individualized coaching that develops emotional intelligence and boosts leadership skills.


Leadership Practices Inventory®

Over three million individuals have used The Leadership Practices Inventory as the first step toward reaching their personal leadership development goals, clearly demonstrating what three decades of ongoing research affirms: leadership skills can be taught and learned by anyone.

This important tool illuminates leadership behaviors that impact leaders’ effectiveness, commitment, engagement, and the satisfaction of those  who follow them.  Proven over 30 years of rigorous psychometric testing and over three million participants, the LPI confirms a correlation between The Five Practices and a variety of measurable outcomes such as employee retention and sales performance.


Five Practices of Exemplary Leadership®:

model_fpModel The Way

Leaders establish principles concerning the way people (constituents, peers, colleagues, and customers alike) should be treated and the way goals should be pursued. They create standards of excellence and then set an example for others to follow. Because the prospect of complex change can overwhelm people and stifle action, they set interim goals so that people can achieve small wins as they work toward larger objectives. They unravel bureaucracy when it impedes action; they put up signposts when people are unsure of where to go or how to get there; and they create opportunities for victory.


inspire_fpInspire a Shared Vision

Leaders passionately believe that they can make a difference. They envision the future, creating an ideal and unique image of what the organization can become. Through their magnetism and quiet persuasion, leaders enlist others in their dreams. They breathe life into their visions and get people to see exciting possibilities for the future.



challenge_fpChallenge the Process

Leaders search for opportunities to change the status quo. They look for innovative ways to improve the organization. In doing so, they experiment and take risks. And because leaders know that risk taking involves mistakes and failures, they accept the inevitable disappointments as learning opportunities.



enable_fpEnable Others to Act

Leaders foster collaboration and build spirited teams. They actively involve others. Leaders understand that mutual respect is what sustains extraordinary efforts; they strive to create an atmosphere of trust and human dignity. They strengthen others, making each person feel capable and powerful.



encourage_fpEncourage the Heart

Accomplishing extraordinary things in organizations is hard work. To keep hope and determination alive, leaders recognize contributions that individuals make. In every winning team, the members need to share in the rewards of their efforts, so leaders celebrate accomplishments. They make people feel like heroes.



“Our customer success teams are here to support every step of your leadership development program design and roll out.”